HAIR LILIES
SHIPPING AND RETURNS
Shipping:
We offer shipping to all Arab countries. Orders are processed and shipped within 2 business
days after confirmation. Packages are delivered to the recipient’s door within 48 hours from
the shipping date, ensuring fast and efficient delivery. Shipping costs are automatically
calculated during checkout based on the destination and order size. Once your order is
shipped, you will receive an email with a tracking number to track your order until it
reaches your doorstep.
Returns:
We are committed to your satisfaction. If you are not completely satisfied with any product
you purchase, you can return it within 14 days of receiving the order. Products must be
unused and in their original condition with the original packaging. Please contact our
customer service team to arrange the return process. Return shipping fees may apply based
on your location. After receiving and inspecting the returned product, refunds will be
processed to the original payment method within 7 to 14 business days. If you receive a
damaged or incorrect product, please contact us immediately, and we will provide a
replacement or a full refund at no additional cost.
To avoid delays in shipping, please ensure that the provided shipping
address and phone number are accurate. Shipping and return times may be affected by public holidays or
unforeseen circumstances. We will keep you informed in case of any delays.